FAQ
In this section, you will find the answers to the most common questions about our services, prices, payment methods, schedules, guarantees and more.
You can choose the frequency that best suits your needs and budget. We offer daily, weekly, biweekly, monthly or one-time cleaning services. You can also change or cancel your schedule at any time with 24 hours notice.
The duration of the cleaning services depends on several factors, such as the size and condition of your property, the type and frequency of the services, and the number of cleaners assigned to the job. We will give you an estimate of the time required when we provide you with a quote.
Our cleaners are trained, experienced and background-checked professionals who take pride in their work. They are friendly, courteous and respectful of your privacy and preferences. They use high-quality products and equipment to ensure a thorough and safe cleaning.
You don’t need to do much to prepare for the cleaning services. However, we appreciate if you can do some basic things to make our work easier and faster, such as: -Decluttering your space and putting away any personal or valuable items. -Securing your pets or letting us know if you have any special instructions for them. -Informing us of any areas or items that you don’t want us to touch or clean.
No, you don’t need to provide anything. We bring everything we need to perform the cleaning services, including vacuums, mops, buckets, cloths, brushes, sponges, detergents, disinfectants and more. However, if you have any special requests or preferences for certain products or equipment, we can accommodate them as well.
You can cancel or reschedule your cleaning appointment at any time with 24 hours notice. You can call us or send us an email with your name, address and date of service. We will confirm your cancellation or rescheduling request and adjust our schedule accordingly.
No, you don’t need to be home during the cleaning. You can leave us a key or a code to access your property or arrange another way for us to enter. We will take good care of your home and lock it when we leave. You can also leave us any instructions or notes that you want us to follow.
You can get a receipt or invoice for your payment by email or mail. You can choose the option that you prefer when you book our services. We will send you the receipt or invoice within 24 hours after completing the service.
Have more questions? Talk to an executive.
Thank you for choosing our cleaning services. We look forward to serving you!
Contact:
- Leominster, Massachusetts
- (978) 580-7663
- info@amcleaningservices.online
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